1. Do oil portrait paintings make ideal gifts?
Nothing could be finer. For Christmas, anniversaries, birthdays, weddings, any happy occasion. Remember, an oil portrait painting is always considered "something special". It is a gift that keeps on giving year after year. You will receive more thank-you's than you ever dreamed possible.
2. Who will paint my oil portrait painting ?
All our artists are highly skilled, well trained and experienced portrait painters who will transform your photograph(s) into a beautiful oil portrait painting. We guarantee that your oil portrait painting will be a true-to-life copy of the original photograph. All our oil portrait paintings are painted on sturdy primed canvas and the finest quality oil paints, made from genuine pigments and ground in linseed oil are used.
3. What size photograph(s) must I send ?
The size is not important. We have even received small snapshots - yet the work produced was magnificent. Send photographs in color - or color transparency slides - or ordinary black and white photographs - or old daguerreotypes or negatives - or you-name-the-type. If you have any doubt whatever, send us what you have in mind. Our artists will go over it carefully and write you a letter by post or email as to whether the photograph(s) is suitable. For black and white photograph please state the color of the subject(s)'s eyes, hair, complexion, clothing, etc.
4. May two or more subjects from separate photographs be painted on one single painting ?
Yes indeed. Just give us your wishes, and there is no additional charge.
5. May the style or color of a subject's wearing apparel or other details be changed to something more desirable for an oil portrait painting?
Yes, we can make any changes you wish - change the background color or image, or make changes to the color of the subject's hair or clothing.There is no additional charge for these color changes apart from the normal charges associated with painting a detailed background or painting additional subjects, as outlined in our price list.
6. Will the photographs be returned to me unharmed ?
Yes, all photographs will be returned to you unharmed with the completed oil portrait painting.
Please do not send valuable photograph(s) for we cannot be held responsible for accidental loss or damage, although special care will be given original photograph(s) submitted.
7. How long does it take to process order?
Oil portrait painting will be shipped in 4 - 6 weeks after receipt of your order. Please allow 10 days for your order to reach us. We will inform you by Email when your oil portrait painting was shipped.
8. Is the oil portrait painting process in any way computer assisted?
No. All our oil portrait paintings are hand-painted by artists.
9. Do you offer Money Back Guarantee if I am not satisfied with the finished oil portrait painting ?
Unusual Satisfaction Guarantee:
We are committed to the highest level of customer satisfaction and operate a simple guarantee. If you are not satisfied with the oil portrait painting you commissioned, return it within 30 days for a money (less shipping and handling charges) refund.
Money back as a rule, is never offered on personalized items because they are useless to anyone else, yet .... so sure are we that you will be thrilled and delighted, that we guaranteed each oil portrait painting to be a work of art with living likeness or your money (less shipping and handling charge) is refunded. Guarantee of satisfaction includes retouching, repainting or money refunded, therefore it assures you that you must be satisfied with the finished work and you will be delighted with the results.
10. Will my portrait be framed?
Since the choice of frame is a very personal decision, based on where the painting will be hung and the surrounding décor, all our oil portrait paintings are sent to you in a protective tube as an un-framed rolled canvas. This avoids the possibility of damage and also enables us to keep costs down since the cost of an oil portrait painting, if framed by us, would be significantly increased due to the carriage and packing charges involved. Your reputable local framer will be able to offer you a wide choice of frames, from which you will be able to select the one that best suits your needs, at a price that will produce savings for you.
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